Samsung Electronics said Wednesday it has received three
reports of Galaxy Note 7 battery fires in China and investigated two of them. Samsung and its battery supplier, Amperex Technology Ltd.,
investigated and found the cause of the fires in those two cases was an
external heat source, not the phones' lithium-ion batteries. Samsung spokeswoman Jee Hae-ryoung said by phone that the
company was unable to study the reported third Note 7 fire because the consumer
refused to hand in the phone. Two reports of Samsung phone fires emerged on Chinese social
media over the weekend, rattling nerves there because China is the only country
where the company has continued to sell the Galaxy Note 7 despite a global
recall earlier this month.
The company has recalled 2.5 million Note 7 handsets in 10
countries, citing a manufacturing flaw in the rechargeable batteries. Initially Samsung said the Note 7s sold in China would not
be affected because their batteries came from a different supplier, ATL. Last
week, Samsung recalled 1,858 Note 7 phones in China, saying they were
distributed for testing before sales to the public began on Sept. 1
Samsung's investigation into the two cases in China,
released late Monday, prompted South Korean media to accuse Chinese consumers
of trying to tarnish Samsung's image and get compensation. Neither Samsung nor
ATL said whether the external heat was applied to the Note 7 phones
intentionally by the consumers or by mistake. The South Korean company said it was not considering taking
legal action against the two Note 7 owners.
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